Feb 07, 2023
India’s
biggest tax reform, the Goods & Services Tax (GST) was introduced on 1 July
2017. The journey of GST in India has been a roller-coaster ride with many hits
and misses. Since its inception, the Government has considered several legal
and procedural changes to simplify the tax system for the smooth functioning of
GST in the country. GST has also brought with it a paradigm shift in the use of
technology in tax administration and compliance. However, even 5 years and
multiple policy amendments, it seems that not everything has unfolded as
planned.
GST compliances which were envisaged to be
easier and less complex, have turned out to be a compliance nightmare with
multiple and frequent changes in the tax returns and reporting requirements.
Further, the GST portal has been a puzzle and cause of concern for many
taxpayers since its inception. Harmony between the provisions of the law and
the functionality offered on the GST portal remains elusive. It took months to
update the portal on account of changes in the law and process and still, it
continued to face technical glitches.