You can get personlised support from income tax helpdesk: Here's how

• Dec 06, 2022                                                                                                                                                                                                                                                                                To provide real-time and personalised support, income tax department offers an option of Co-browsing, which is also referred to as collaborative browsing. This enables helpdesk representatives to work alongside the taxpayer's browser in real-time and agents can monitor the taxpayer's browser screen and lead them interactively. Here is a quick look at what is co browsing and how it helps tax payers, according to the income tax department’s website.